Terms & Conditions
Your commitment to us
When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between The Connacht Distillery and yourself.
Our commitment to you
In light of the COVID_19 outbreak, we have taken the guidelines very seriously and commit to protecting you and our staff when visiting our visitor centre. What you can expect to see is hand sanitising stations at each point of entry, designated areas and instructions to keep each group 2 metres apart at all times with a reduction in the number of guests on each tour. We ask that anyone with symptoms of the virus in the past 14 days or contact with a confirmed case of the virus to please cancel your booking over the phone or by email prior to the tour time and we will try our best to reschedule. Please arrive wearing a mask, avoid touching the face, respect social distancing guidelines at all times and sanitise frequently. You will be asked on arrival for contact details and about overseas travel in the previous 14 days. Thank you for your co-operation and understanding.
**Masks will be available to purchase on arrival should you not have on**
Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.
Prices displayed on the site are subject to change without notice.
Unfortunately, we cannot issue any refunds for cancellations.
Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold.
Any discounts or offers on-line are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.
Please bring along your booking reference number and/or email print out.
Prices are correct at time of going to press and are subject to change without notification.
Bookings for Children
Children (<18 years) are very welcome to visit our distillery. However, due to the fact that this is a working distillery, there are certain safety restrictions that we have in place, and we prefer to discuss these with you by phone or by e-mail when making a booking. If you wish to make a booking do please call us on +353 96 74902 or by e-mail to firstname.lastname@example.org and we will be happy to assist you with this.
Facilities at the Distillery
There is ample free parking at the facility. All visitor areas are wheel-chair accessible. Toilets are equipped with baby-changing facilities.
Behaviour on the Tours
Unnecessary noise or any behaviour likely to cause annoyance to other guests is not permitted. Guests are expected to behave in an appropriate manner and to especially follow the recent COVID_19 guidelines. Failure to do so may result in exclusion from the tour and/or from the facility.